Effective Date: 17, July 2024

Thank you for shopping at Code Marché. We value your satisfaction and strive to provide the best products and services. This Refund Policy outlines the terms and conditions for refunds on purchases made through our website (https://codemarche.com).

1. General Refund Policy Our products are primarily digital downloads and services, which are generally non-refundable due to their nature. However, we understand that exceptional circumstances can occur, and we will review refund requests on a case-by-case basis.

2. Eligibility for Refunds Refunds may be considered under the following conditions:

• Non-Delivery of Product: If you do not receive the digital product within a reasonable time frame after purchase.
• Download Issues: If you experience significant technical issues preventing you from downloading or accessing the product.
• Defective Product: If the product you purchased is defective or not as described.
• Unauthorized Purchase: If you can demonstrate that your purchase was unauthorized or fraudulent.

3. Refund Request Process To request a refund, please follow these steps:

1. Through dashboard: Raise a refund request through your dashboard.
2. Review: Our team will review your request and may ask for additional information to verify your claim.
3. Decision: We will notify you of our decision within 7 business days after receiving your request. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

4. Non-Refundable Items Certain items are non-refundable, including but not limited to:

• Products that have been significantly used or modified
• Custom or personalized products
• Products purchased at a discount or as part of a special promotion
• Services that have been fully performed or delivered

5. Partial Refunds In some cases, partial refunds may be granted. This is typically applicable if only a portion of the product is defective or if the issue affects only part of the service delivered.

6. Chargebacks We encourage you to contact us before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly and efficiently through direct communication.

7. Changes to This Refund Policy We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about our refund practices.

8. Contact Us If you have any questions or concerns about this Refund Policy or your refund request, please contact us at:

Code Marché
Email: info@codemarche.com